Shipping policy

Shipping Policy

Last updated: 22 September 2026

We know that once you’ve ordered a little reset, you’ll want it to arrive safely and as soon as possible. ♡

Where we deliver

Her Reset Co currently delivers to addresses within the United Kingdom only.

We hope to offer delivery to more locations in the future.

Processing your order

Once your order has been placed, we’ll carefully prepare it for dispatch.

Our current processing times and available delivery options will be shown at checkout where applicable.

During particularly busy periods or around product launches, processing may take a little longer. If there is a significant delay with your order, we’ll do our best to let you know.

Delivery costs

Any applicable delivery charges will be clearly displayed at checkout before you complete your purchase.

Delivery times

Delivery times shown at checkout are estimates and may occasionally be affected by circumstances outside our reasonable control, including delays within postal or courier networks.

Please check your address

Please make sure your delivery address is complete and correct before placing your order.

If you notice a mistake after ordering, contact us as soon as possible at hello@herresetco.co.uk. If your order has not yet been dispatched, we’ll do our best to help.

Missing or damaged orders

If your order arrives damaged, or you believe it has been lost in transit, please contact us at hello@herresetco.co.uk and include your order number.

We’ll look into it and help put things right.

Returns

For information about cancellations, returns and refunds, please see our Return and Refund Policy.

Questions?

If you have any questions about delivery, please contact:

Her Reset Co
hello@herresetco.co.uk

Lisa Colliss / Her Reset Co
Lytchett House
13 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FA
United Kingdom